Privacy Policy
Your privacy is important to us. On this page, you will find information about where and how we manage and store your personal data. If you have any further questions, you can contact our customer service, who can provide more details on how we handle your data.
Who is responsible for the personal data we collect?
CATELL AB is responsible for the personal data you provide through purchases and other contact with us and is responsible for processing this data in accordance with applicable legislation.
CATELL AB
VAT SE556769992001
Örkroken 23
138 40 Älta
Sweden
Who has access to your information?
Your data is primarily used by CATELL to fulfill our commitments to you and to improve your experience with us. To offer our services and fulfill our obligations to you as a customer, we share information and content with suppliers and service providers who support our business, such as by providing technical infrastructure services (e.g., e-commerce platforms, IT systems, and CRM systems), analyzing how our products are used, delivering, and distributing products you have purchased.
How long do we store data?
We store data until it is no longer necessary to provide you with a good customer experience or to fulfill our commitments in accordance with agreements. Information we receive about you (including data related to financial transactions associated with purchases) is retained for the period required by applicable legislation.
What rights do you have?
Right to information:
You have the right to request information at any time about the personal data we store about you. You can contact CATELL, and we will respond with details of the data we have on you.
Right to rectification:
You have the right to request the correction of any incorrect personal data and to complete any incomplete personal data.
Right to deletion/“Right to be forgotten”:
You have the right to request that CATELL delete the personal data we have previously stored about you.
Right to object to direct marketing:
You have the right to refuse direct marketing, including profiling analyses for direct marketing purposes.
Contact – Who do I contact if I have questions?
If you have questions about our processing of your personal data, wish to request a data extract, withdraw consent, object to processing for direct marketing purposes, etc., you are welcome to contact us.
You can reach us at CATELL customer service at +46 8 727 95 30 or info@catell.se
Right to file a complaint:
If you are not satisfied with our processing of your personal data and/or the responses you have received from us, you have the right to file a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten).